Globe, Aegis set up trilingual call center in Cebu

Cebu, BPO Philippines. To provide personalized, quality customer service for its massive subscriber bases in the Visayas and Mindanao, Globe Telecom sets up the very first Bisaya-speaking call center with Aegis Philippines.

The call center company Aegis will initially designate at least 50 agents to serve Globe’s customers in the Visayas and Mindanao.

Make Your Quality Service Shine Bright

Good customer service reaps repeat business, produces customer loyalty and positive branding that is so vital to continuous success.

As a call center agent, either as a technical support or customer service, when you serve callers/customers with a higher level of understanding, enthusiasm, and promptness consistently, the efforts will be remembered, and well-rewarded.

Use the following tips to ensure you provide superior customer service in BPO Philippines.