With the booming expansion of business process outsourcing industry in the Philippines, another BPO company settles in Cebu’s commercial hub,since Manila is already saturated.
Information technology company TALLECO, a 100-seat capacity of workstations newly located in Cebu IT Tower at Cebu Business Park, offers non-voice services and expertise on software development, data entry and other IT-related processes.
The company has a long-term service contract with its mother client, JOB TARGET, an American Internet company that specializes in recruitment advertising in the United States.
Talleco aims to provide innovative solutions to clients with a competitive manpower composed of matured individuals with high accountability living in a culture of professionalism.
According to Talleco management, Cebu is the next big pool of resources, with Cebuanos have a lot of commitment and thirst for growth and learning.
Officially kicking off on April 2, the company operation already started on the month of March this year with an initial count of 75 employees working on a three-shift operation serving North America.
The company training for Talleco employees does not require applicants to have a call center foundation, which focuses more on oral communication but rather the training concentrates more on skill competency training for technical functions, US geography mastery and culture familiarization.
Through its training curriculum, the company expects its people to be up scaled and competent in their field since it considers its employees as prime investment and front liners of Talleco thus providing them with a competitive salary, good compensation and benefits package.
“We are a culture of highly-talented people. We provide an open relationship between the management and the people. We believe that the main resource for a company to be successful is the people”
-- KURT ANDRADA, Managing Director, TALLECO Cebu
in accordance with the health guidelines of Department of Labor and Employment, Talleco's health benefits package covers the employee, dependents with an internal awareness campaign about the risks involved in working in a different time zone, dealing the inverted sleeping pattern and lifestyle.
Talleco is also working out on a partnership with fitness clubs and occupational therapists to offer a health program, workout and consultation for its employees to be subsidized by the company itself.
Furthermore, the highly-invested BPO company plans to have progressive development with two more clients and to have larger employee population to 200 consisting of software developers, network engineers, data entry professionals, and project management by the end of this year or in early 2013.
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