Skills Gap Narrowing between Cebu's Academe and BPO

The government and the private sectors in Cebu cooperate together to push the growth of Business Process Outsourcing (BPO) investments. 

There's a need for the local academe to improve skills of its human resource capital, i.e. the students and graduates.  This will foster employability in high value niches up the outsourcing value chain.

Recent skills assessment tests have shown that the graduates from the local academe are meeting the expertise requirements of the globalized BPO industry.

In a report released by the Cebu Investments and Promotions Center (CIPC) the skills of human capital supplied by the academe has improved, a tangible result of the skill development initiatives applied by Cebu City.

At least 11 universities in Cebu offer IT courses, assuring of appropriate skills and the interplay of human and software.

There are also internationally accredited software learning centers in Cebu to provide specialized, advanced training. These include; Cisco Networking Academies, Microsoft Certified Specialist Training Centers and an Oracle Programming Academy.

The province aims to keep its ranking in the Top 10 IT Outsourcing global destination, through investments in infrastructure and continuous development of organizations, human resources and policies in BPO Philippines.

Source:
Dagooc, Eha. "BPO industry, workforce gap narrows". 23 February 2012.  
The Freeman. Accessed February 23, 2012. Link Here