Welcome to BPO Jobs Philippines

The Philippines is an emerged global destination for business process outsourcing. Know more of this sunshine industry and how to avail of the career opportunities here in BPO Philippines.

Sunday, January 22, 2012

Three Ways to show that You're not Professional

In filling a job, an employer will review and choose from submitted applications and resumes the candidates who are worthy or interesting to be called in for a face-to-face interview.

During this screening process, it is the little mistakes, the unchecked details that can ruin one's chances of being taken seriously as a potential candidate, as a professional in BPO Philippines.


Make sure you watch out for the following and correct them according, in order to get a good shot at the job you're applying for.

Personal/Socials Skills that can get you Hired

In BPO Philippines, many employers, after reviewing and determining that candidates do have the required core skills for a particular job, now look for applicants who seem pleasant, fun to work with.


These personal or social traits can be the deciding factor between which several job applicants presenting the same work experience and skills will be hired for the job. It's the hard, technical, competent skills that get you in the door, but it's the soft skills; your attitude, your personality that often get you the job.

If you possess positive social skills like leadership, flexibility among others, this gives you an advantage over others who avoid responsibility or are rigid, difficult to interact with/to train.

Find out more on the social qualities you would need to be an attractive candidate.

Thursday, January 19, 2012

Make Your Quality Service Shine Bright

Good customer service reaps repeat business, produces customer loyalty and positive branding that is so vital to continuous success.
As a call center agent, either as a technical support or customer service, when you serve callers/customers with a higher level of understanding, enthusiasm, and promptness consistently, the efforts will be remembered, and well-rewarded.

Use the following tips to ensure you provide superior customer service in BPO Philippines.

Your Bright Future Waits

With its ever-growing success in the Philippines, the country's business process outsourcing (BPO) sector draws in today's fresh graduates and applicants who aim to claim the fast track towards financial security and career growth.

Careers in the BPO industry have been proven to be successful and stable, for those willing to go through the extra mile in delivering quality service and skills.

What are the favorable opportunities that can be achieved when working in the BPO Philippines industry?



Tuesday, January 17, 2012

How to make your Job Happy

Start, work and end every day in BPO Philippines happy by trying out these tips.
CONSIDER PROMOTIONS CAREFULLY

Though getting promoted can be a happy occasion for one's career, longer work hours, demanding workload and more stressful responsibilities can come with the higher pay and position.

Unless this is what you really want to achieve, you're probably better off working in mid-level, while having the time and energy as well as resources to pursue what is truly your happiness.

CUT DOWN YOUR COMMUTE 

Commuting could be everyone's least favorite daily activity, especially when caught in the morning, noon and evening traffic rush.

If it's safe and possible, walk or bike to work. You'll get daily exercise, and be more alert when you start your day.

You can do something that's the best of both worlds. Don't get stuck waiting for your commute to start, walk a couple of blocks to where you know there won't be any competition to get seats. Then if your office is in a heavy traffic area, drop of a stop that's convenient and walk all the way in.

SOCIALIZE AT WORK

Though there's could be nothing stopping you to skip out of the office at 5 PM, it can be beneficial if you stay to socialize with your co-workers.

Socializing at work can also mean sharing lunch or snacks, chatting between cubicles when allowed, or even communicating through email.

Primates, like chimpanzees, spend at least an hour a day for social activities. Humans being social animals require the same amount of time to be healthy.

Studies have shown that people who experience at least 7 hours a day in positive social activity at work or with family and friends tend to feel/be happier and more fulfilled in life.

GO CLUBBING

Join a club in the office or outside, engage in team sports or enjoy a new hobby that lets you connect with others, especially with your colleagues/officemates.

Enjoying a group activity can gain you more happiness gain. Humans are evolved social creatures, we are happier when we're interacting with other people of similar interests or shared backgrounds.

Becoming part of a group at work will boost your interests and talents and build happy social ties

GET AWAY FROM WORK

When the weekends, vacation time or the holidays come, make the most of it not worrying about work or spending it in the office.

Leisure time is need to relieve stress, reduce the risk of depression, and improves one's self-esteem.

Beat the 3 PM Zzz Habit

By three o' clock in the afternoon, work in the office becomes difficult as our energy and focus weaken. Our whole body slows down, triggering the need to take a nap.


And the need is stronger if you slept late last night and had to still wake up early to beat the morning traffic commuting to work in BPO Philippines.

Though sometimes the best way to deal with the temptation to sleep/nap is just to give in for a set of ten minutes, most office environments tend to not support that.

Most of us turn to caffeinated beverages like coffee or soda, turn to smoking for the nicotine fix or eat copious amounts of chocolate or candy for the energy burst. But the price we pay for the sudden burst of energy is heavy, literally. We gain a few pounds in the process and feel more sleepy at the end.

There are more healthy ways to re-energize to see the work day through and complete the day's tasks so that when you get home, all you have to look to are your much deserved rest and relaxation.

Thursday, January 12, 2012

Cultural Barriers, Working with Westerners

When working in BPO Philippines, you will be exposed to working foreigners, primarily with Westerners as clients usually source from the United States and Europe.


Then you'll encounter differences in culture, these gaps called cultural barriers. How we do things and behave socially are different from those in the West.