"A few years ago, nursing was the hot course. But the job market for that has dried up. Now, people are getting more interested in HRM (hotel and restaurant management) courses.But what we need to impress on young people is that IT is where the jobs are."
George Son Keng Po, 12/1/2011
George Son Keng Po, chief of the Accenture Philippines' Delivery Center Network for Technology, emphasizes the need for young people in the country to take up more technical courses such as engineering and information technology.
If BPO Philippines want to compete in an Internet-driven world, the government needs to do its part in encouraging colleges and universities to produce these technical-savvy graduates to meet the demand of quality personnel and help them earn high-paying jobs.
The Philippine education system must be updated and start to encourage students to pursue such courses that will turn them into future engineers and technology professionals that multinational companies like Accenture can hire
Frequent seminars can be conducted by students and their parents to convince them to pursue careers in the field of IT. The business process outsurcing industry needs this steady supply of technical talent as voice services will not be enough for next decade.
The Philippines dominance in call center services is clear, but the country can become a major center for both voice and non-voice outsourcing services, not just in regionally in the Asia-Pacific, but globally.
BPO Philippines has this leadership position in the global industry of outsourcing it has to be maintained. Now is not the time to be content.
SOURCE:
Montecillo, Paolo. "Filipinos can do more than deal with irate callers." 1 December 2011. The Philippine Daily Inquirer. Accessed 8 December 2011. Link Here.
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